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We would love to hear your positive feedback or suggestions if we can do better.
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To make a complaint, click here.
This form is for general enquiries only and not to be used for health related conditions or emergencies. For emergencies call 000.
For general enquiries, please complete below. To view our privacy policy, click here.
We hope you had a great experience at the Centre and feedback is always welcome. It can be given here, or speak to your independent Doctor, Allied Health Practitioner or Practice Manager
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After hours 0434 792 066
Your personal information is private and confidential. Click here to view our Privacy Policy
We send you recalls/reminders by SMS/mail for follow up consultations and test results
Independent practitioners at the Centre are committed to preventative health and support Commonwealth and State Reminder programs. This means we may occasionally send you information by SMS/mail on these programs such as Vaccinations and Cervical Screening
If you do not want to receive these reminders, advise your Doctor, Allied Health Practitioner or reception
Book an appointment with your Doctor
To discuss your test results, Reception cannot give these results to you for privacy reasons
To transfer your medical record to another medical practice we need
An authorised request form from you or your new medical practice
Your signed consent and proof of identity
Payment of the administrative fee. You will be contacted by our team and advised the fee
Up to 5 weeks to process
Please let reception know if you need help with translation or communicating with your Doctor or Allied Health Practitioner
Telephone translation 131 450
Auslan interpreter 1300 287 526
Do you Bulk-Bill?
All GPs at the Centre are independent practitioners who operate their own practice and who decide their own fees for their own patients. Generally speaking, the GPs at this Centre are mixed billing, which means only some services and patients are Bulk Billed. Please speak with your Doctor to determine their fees.
What is mixed billing?
Mixed Billing means independent GPs charge a private fee for some consultations and patients, and bulk bills others. Each GP makes his or her own decisions on billings. Bulk-Billing is when the payment for your consultation or treatment with your doctor is covered entirely by Medicare, whereas services not covered by bulk billing attract a private fee and you will receive a rebate from Medicare. This means there is an out of pocket cost to you.
Why should I pay a private fee?
The GPs at the Centre passionately believe in providing access to high quality healthcare to the community. By becoming a mixed billing practice, independent GPs are able to meet the rising costs of running their own practice to minimise wait times and provide high quality care so that you and your family receive the healthcare that you deserve in a family friendly environment.
No Medicare Card
Patients without a valid Medicare or concession card will pay a private fee and are not eligible to receive a Medicare rebate.
Standard consult | Ordinary Hours | After Hours |
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Kids under 16 | Bulk-Billing | $50 out of pocket fee |
DVA Gold card holders | Bulk-Billing | Bulk-Billing |
Pensioner concession card holders | Bulk-Billing | $50 out of pocket fee |
Healthcare card holders | Bulk-Billing | $50 out of pocket fee |
All other patients – Walk-Ins (M-F, 9am-5pm), Face to Face & Telehealth (with a valid Medicare Card) *Fees may vary - independent practitioners determine and vary their own fees. |
$45 out of pocket fee | $50 out of pocket fee |
Ordinary Hours
Monday to Friday 7am – 6pm
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After Hours
Monday to Friday 6pm -8pm,
Weekends and Public Holidays |
Full fee details |